Introduction to Business Process Management
Prof. Dr. Oliver Wendt
Winter Term 2017/18
start: 24.10.2017 (Tuesday, 17.15 in room 42-105)
In contrast to industrial production processes the traditional questions of maximum profit input and output quantities recede more and more into the background in the service and information production in favor of an efficient Management of potential factors over time. The lecture will first compare different modeling languages from production planning, business information and informatics (i.e. networks, EPKs, Petri nets, process algebra) concerning their powerful description for different classes of processes. Then we will analyze whether and in what manner a process optimization can be implemented on the basis of these models concerning given target criteria. Finally we will demonstrate by means of Yield Management processes and Cooperative Supply Chain Scheduling, how in house consideration of processes can be extended to a cross company consideration with multiple autonomous actors and how incentive problems can be challenged in such Multi Agent Systems.
The lecture will be given in English. A script will be offered.
The summary of relevant literature can be downloaded here.
Chapter 1: Basics
Process and modeling
Chapter 2: Methods of modeling
network analysis , eventdriven process chains, Petri nets, UML
Chapter 3: Process optimization
Optimization of Scheduling problems, Resource Constrained Process Scheduling, Process algebra as combined modeling and optimization language
Chapter 4: Cross-company process integration
Forms of Integration, Supply Chain Management, Yield Management, Web Services