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Introduction to Business Process Management

Prof. Dr. Oliver Wendt

 

Winter Term 2017/18

WIW-WIN-BPM-V-7

 

start: 24.10.2017 (Tuesday, 17.15 in room 42-105)

 

Klausur

 

In contrast to industrial production processes the traditional questions of maximum profit input and output quantities recede more and more into the background in the service and information production in favor of an efficient Management of potential factors over time. The lecture will first compare different modeling languages from production planning, business information and informatics (i.e. networks, EPKs, Petri nets, process algebra) concerning their powerful description for different classes of processes. Then we will analyze whether and in what manner a process optimization can be implemented on the basis of these models concerning given target criteria. Finally we will demonstrate by means of Yield Management processes and Cooperative Supply Chain Scheduling, how in house consideration of processes can be extended to a cross company consideration with multiple autonomous actors and how incentive problems can be challenged in such Multi Agent Systems.

The lecture will be given in English.  A script will be offered.

Literature

The summary of relevant literature can be downloaded here.

 

Content

Chapter 1: Basics

Process and modeling

Chapter 2: Methods of modeling

network analysis , eventdriven process chains, Petri nets, UML

Chapter 3: Process optimization

Optimization of Scheduling problems, Resource Constrained Process Scheduling, Process algebra as combined modeling and optimization language

Chapter 4: Cross-company process integration

Forms of Integration, Supply Chain Management, Yield Management, Web Services